Terms & Conditions

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Terms & Conditions

Access to this site is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide through the site without notice. We will not be liable if for any reason the site is unavailable at any time or for any period.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Customer Terms.

When registering with Tom Butcher Ceramics, you are also registering with Mansefield Studios, owned and run by Tom Butcher.

We will not pass your details on to anyone else.

Tom Butcher is the licensee of all intellectual property rights contained in the site and in the material published on it. All such rights are reserved.

Images from the site may only be used with prior consent.

Any item purchased but found to be out of stock will always be refunded. You may contact us for alternative suggestions at this time and we will be pleased to help.

Due to the hand made nature of these pieces and the reduction firing process, both glaze and body may alter in colour slightly depending on where they are positioned in the kiln. Whilst each piece cannot be guaranteed to be the same, they will work just as well in sets. This only adds to their rustic charm. When you purchase Tom Butcher Ceramics you understand that this is the case.

All images, descriptive matter, specifications and advertising on our site are all for the sole purpose of giving an approximate description of the goods. More information is available by contacting us directly. Variations in the finished product may arise as a result of slight colour variations, for example, in the alpaca yarn and natural handcrafted process used to make our products. As such, we cannot guarantee that the product displayed on-line is identical to the one you receive.

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